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McDonald's Logo

Manager – Tech Lead - Loyalty - Multiple Teams

McDonald's

$129,800 - $165,490
Sep 29, 2025
Chicago, IL, USA
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McDonald's is looking to enhance its My Rewards program by expanding how customers earn rewards beyond food purchases, focusing on gamification, social incentives, engagement-based mechanics, and third-party partnerships to drive deeper customer participation and create more engaging digital QSR experiences.

Requirements

  • 5 plus years of experience in Mobile App Development, Software Delivery, Engineering or Architecture
  • Software Development and/or Solution Architecture experience
  • Familiarity with Swift and/or Kotlin
  • Familiarity with Mobile Development (iOS and Android)
  • Proficient in collaborative programming, continuous integration, iterative design, and incremental development
  • Experience in Agile Development methodologies, with practical application across the Product Development Lifecycle
  • Bring experience in one or more of the following: Large scale implementation of an ecommerce, Loyalty & Rewards, and martech ecosystem.

Responsibilities

  • lead the end-to-end development of capabilities that seamlessly integrate third-party reward earn into the McDonald’s digital ecosystem.
  • Develop and launch the capabilities that allow loyalty customers to earn points, and/or access benefits with third-party partners, ensuring seamless customer interactions.
  • Design scalable, flexible technical solutions that can be adopted globally while allowing for local market configuration.
  • Collaborate with Engineering, Data, and Architecture teams to build an integration framework that makes it easy for partners to onboard.
  • Attend all squad level ceremonies and act as the leader of the Software Development Engineers (SDE’s) of the respective squad.
  • Partner with Product Manager to lead the entire lifecycle of the backlog grooming process
  • Ensure that delivered solutions are in line with architectural specifications, quality standards, and security standards.

Other

  • Experience leading a team of Product Engineers to deliver digital products with measurable results
  • Experience working in a global organization, preferably franchised and in the consumer/retail sector
  • Strong communication skills with ability to explain complex technical decisions to non-technical collaborators
  • Have a proven ability to inspire and manage high-performing engineering teams, especially if you enjoy building teams’ problem-solving skills and engineering competency
  • Effectively communicate your vision, strategy, and progress to drive alignment across the organization, to both technical and non-technical audiences