The World Bank Group is looking to solve its greatest development challenges by leveraging information and technology as a force multiplier to accelerate, deepen, and sustain development impact.
Requirements
- Product and service delivery for data, AI, and information
- Agile and SAFe delivery
- Program management and portfolio management
- Process reengineering and business transformation
- Change management and stakeholder engagement
- SLA management and operational excellence
- DevSecOps principles (CI/CD, automation, security)
Responsibilities
- Adopt a structured, programmatic approach to all delivery initiatives, treating them as formal programs with defined benefits, milestones, and governance.
- Apply Agile and SAFe methodologies to manage delivery cycles, dependencies, and team coordination.
- Establish and maintain delivery metrics (e.g. velocity, quality, adoption, impact) to monitor performance and inform continuous improvement.
- Oversee successful delivery of a range of data, information and AI products and services, spanning corporate and development data analytics products, data catalogues, enterprise AI products (e.g. mAI, search), research and rapid response for library queries, information lifecycle fiduciary responsibilities as per the Management of Records Procedure, declassification, disclosure, and public services as per the Access to Information Policy and Directive, content acquisition and management, and publishing.
- Initiate and lead consolidation of key datasets and information from legacy storage onto modern, scalable platforms.
- Define and manage service-level agreements (SLAs) for all operational services, including data reporting, AI support, archives access, and library and publishing services.
- Promote DevSecOps practices where appropriate, integrating development, security, and operations into delivery workflows.
Other
- 12 years, with at least 10 in a leadership experience in technology product/service delivery
- Managing large portfolios of data, AI, or information initiatives
- Driving business transformation and legacy system consolidation
- Building partnerships with business units and external vendors
- People management
