The World Bank Group (WBG) needs to advance its digital transformation and enhance its data, information, and AI capabilities to address multiple intertwined crises and achieve its mission of ending poverty on a livable planet. This involves uplifting enterprise maturity in these areas, fostering responsible innovation, and empowering staff to leverage these technologies effectively.
Requirements
- Understanding of a broad range of data, information and knowledge technology, products and services – from data and AI, through to unstructured documents and archives - and an ability to identify appropriate balance between standardization and customization to unique needs
- Design and enablement of enterprise-wide data and information literacy and outreach programs
- Design and enablement of safe citizen coding and citizen data science capabilities
- Advanced degree in Information Management, Computer Science, Organizational Development, or related field
- Required: Change Management certification (e.g. Prosci), Agile (e.g. CSM, SAFe)
- Preferred: Data/Information Management (e.g. DMBOK), Cloud platforms (e.g. Azure, AWS)
Responsibilities
- Develop and maintain strategic plans and investment roadmaps for uplifting enterprise maturity in data, information and AI.
- Lead the development and rollout of self-service platforms and citizen data science/AI initiatives.
- Coordinate with platform and delivery teams to ensure usability, support, and scalability.
- Provide “office hours” and expert clinics to support technically challenging problems and promote adoption.
- Collaborate with ITSTI to facilitate cross-functional innovation programs and pilots in data, information and AI (e.g. ‘AI Studio’).
Other
- Lead strategic planning, stakeholder engagement, and AI, data and information capability enablement in the business areas across WBG by directing and developing teams to deliver effectively on this mandate.
- Build strong relationships with internal and external stakeholders to ensure business alignment, responsiveness, and trust.
- Lead communications strategies for major initiatives, including transformation programs and service launches.
- Identify and nurture champions within business areas to scale citizen-led innovation.
- Build, lead, and develop a diverse, high-performing team by setting clear goals, roles, and accountability for delivery of the work program.
