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JetBlue is looking to enhance and optimize the jetblue.com experience and oversee the overarching Design & User Experience (UX) for all products within JetBlue’s digital ecosystem. The goal is to ensure jetblue.com contributes significantly to achieving JetBlue’s overall strategic goals by improving key metrics and elevating user experiences.

Requirements

• Working knowledge of the general digital landscape, trends, and emerging technologies
• Solid understanding of the full development life cycle and the Agile Methodology

Responsibilities

• Ensure the Web team’s roadmap focuses on enhancing, optimizing, and maintaining the responsive jetblue.com experience in support of JetBlue’s strategic goals
• Focus on improving key jetblue.com metrics, including performance and looks
• Evolve JetBlue’s Digital Brand Design System, ensuring governance and best practices are upheld across digital products
• Elevate Design and UX standards for all products, staying current with industry trends and landscape changes to inform governance and best practices
• Own strategy for localization and multiple languages
• Oversee Web Content Management and process improvement

Other

• Lead, coach, and develop a team focused on modern Product and Project management principles
• Manage budget for the Web portfolio
• Manage several business partner relationships
• Take a significant role in the development of crewmembers to support their engagement, growth, and goal achievement
• Bachelor’s degree in a related discipline; OR demonstrated capability to perform job responsibilities with a combination of a High School Diploma/GED and at least four (4) years of previous relevant work experience
• Ability to work across all levels and influence with impact
• Ability to supervise other crewmembers and work collectively as a team