Valsoft is seeking a dynamic and experienced Managing Director (MD) to lead one of its B2B software businesses, focusing on automating critical operational areas for businesses and driving growth, revenue, and operational excellence.
Requirements
- 3-8 years of experience in senior leadership roles within B2B technology, software, or enterprise services.
- Proven track record in managing teams and overseeing business divisions in payments automation, document management, or ERP integration.
- Strong skills in developing and executing strategic business plans across multiple functions
- Demonstrated success in driving revenue growth and market expansion
- Hands-on approach to managing daily operations and improving operational excellence
- Exceptional leadership with the ability to inspire and manage cross-functional teams
- Results-oriented with a focus on achieving targets and continuous improvement
Responsibilities
- Develop and implement best in class sales operations and sales infrastructure to enable effective scale and ensure process discipline
- Develop and maintain competitive intelligence programs, generating industry trend reports to inform new feature and product development
- Improve use of CRM and other internal tools to increase forecasting capability, implement targets, and provide actionable insights to executive team and board of directors
- Create and implement KPIs for sales team to measure performance and productivity (ex: CAC / LTV) ; develop performance dashboards and establish reporting process (measure NRR and MRR trends)
- Ensure clear product roadmaps are established, followed, and adapted to meet market needs
- Balance investment in R&D with maintenance efforts to maximize new customer growth and retain existing clients while maintaining efficient Customer Care and R&D operations
- Track Product Manager prioritization of R&D tasks, ensuring they are entered into the corporate system and executed by software developers
Other
- Own the long-range, annual, and quarterly financial and non-financial goals
- Develop and communicate a clear vision of goals and objectives, strategies, and philosophies about growth, revenue generation, profitability, and customer care
- Manage day-to-day operations, including sales performance, opportunity management, forecasting, R&D capacity, and customer support
- Attend promotional events which include but not limited to tradeshows and panels
- Legally authorized to work in the US or Canada
