Generac is looking for an energetic and hard-working student to join their company with internship opportunities in various departments. This role is an academic year internship with an expected start date in Fall 2025, and is an exciting opportunity for anyone interested in pursuing a career in marketing or analytics. The Marketing Analytics Intern is responsible for assisting the Customer Support Business Analyst in creating visual representations of Key Performance Indicators (KPI’s) for the Customer Support and Marketing groups.
Requirements
- A minimum of 1 year of experience creating, editing, and publishing data visualizations (preferably Power BI)
- Experience with data analysis/transformation (preferably Databricks)
- Microsoft Office Suite proficient
- Experience with marketing computer software (SAP, CRM)
- Knowledge of Genesys Cloud telephony system
- Understanding of cloud data storage systems. (i.e. Azure)
Responsibilities
- Assisting the Customer Support Business Analyst in creating visual representations of Key Performance Indicators (KPI’s) for the Customer Support and Marketing groups.
- Assist team members with providing necessary reports and queries to assist the department to make informed and good business decisions.
- Assist Customer Support Business Analyst in capturing and editing content that visualizes the relevant data and information for contact center leadership.
- Perform standard operating procedures to understand business processes and provide opportunities for improvement.
- Performing administrative tasks to ensure data integrity.
- Maintain accurate records, logs, and transcribe production activities.
Other
- Currently enrolled in a bachelor’s degree program in marketing analytics, data science or related field
- The ability to work 15-20 hours during the school year, and 30 or more hours in the summer and/or break periods.
- Basic computer skills; Microsoft Windows
- Previous working or volunteer experience
- Demonstrates relentless drive and determination to achieve success
