The company is looking to solve the problem of transforming offer data management in Card Marketing LOB, to improve marketing execution quality, speed, and efficiency.
Requirements
- Familiarity with agile practices and collaboration tools (e.g. Confluence, Lucid, Figma, Visio, Excalidraw, Tableau and Microsoft Teams)
- End to end program delivery experience – including understanding of best practices, tools, and processes
- Demonstrated initiative and creativity to ensure successful and timely execution – strategic thinker with proven analytical abilities
- Proven ability to manage a team through ambiguity typical of a large-scale business initiative and define path forward
- 6-8+ years of related experience (product owner preferred; marketing or program management helpful)
- Experience with project conception, planning, requirements gathering, solutioning, governance, and decision-making
- Ability to understand, develop, and synthesize requirements, risks, and cross-dependencies during roadmap delivery
Responsibilities
- Serve as a thought leader, driving strategic, complex, and highly visible programs across LOBs and functions from initiation to delivery.
- Be accountable for strategic design and the establishment of new capabilities and ways of working.
- Lead successful end-to-end execution and delivery of program objectives, whether or not there is precedent, including project conception, planning, requirements gathering, solutioning, governance, and decision-making, based on targeted business outcomes, dependencies, and stakeholders.
- Lead a squad of cross-functional team members to clearly establish a problem statement, opportunity goals, baseline data, measures of success, and business requirements.
- Facilitate ideation sessions across a matrixed group of stakeholders and consolidate a single, prioritized solution across a complex program.
- Maintain an analytical mindset to understand, develop, and synthesize requirements, risks, and cross-dependencies during roadmap delivery across multiple program workstreams, and articulate the rationale behind the roadmap and solutions.
- Ensure communication, alignment, and coordination across all stakeholders by creating and facilitating project status and executive summary presentations; communicate effectively with peers, cross-functional team members, and senior stakeholders.
Other
- Ability to operate within a highly matrixed organization, effectively influencing and communicating cross-functionally with all levels of management to enable business and financial results
- Comfort with ambiguity and ability to create structure where it may not exist
- Track record for leading teams through change and ability to challenge the status quo to reimagine how we do business to deliver a consistent marketing/customer experience
- Ability to communicate to all levels of the organization through compelling, impactful storytelling
- Ability to build relationships with cross-functional teams and establish trust with peers, partners, and executive sponsors
