Rexel USA is looking to grow sales and provide customer application support for a specific group of automation products and services by hiring a Mechatronic/Robotic Specialist.
Requirements
- Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations
- Ability to write reports, business correspondence, and procedure manuals
- Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility
Responsibilities
- Provide technical support for internal and external customers via on-site visit, phone, and email. This could include, but is not limited to troubleshooting products, finding technical documentation and specifications, product selection and, other requested activities
- Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting
- Create and present technical and commercial training for internal and external customers
- Describe or demonstrate product to customers
- Acquire, use, and continuously develop personal technical knowledge
- Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery
- Work with Purchasing on proper inventory of high-tech products and identify any potential obsolesce problems
Other
- Meet or exceed sales goals of assigned technology offer
- Develop sales strategies, promotions, programs, and plans for sales growth
- Develop annual performance goals, objectives, and sales action plans
- Prepare periodic sales funnel, weekly sales reports, etc.
- Establish relationships with sales and customers to better understand sales potential
- Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.)
- Work with sales to establish joint strategies and activities
- Follow up on all business leads assigned by management, marketing, technical department, or supplier partners
- Work with prospective customers to move projects through the sales cycle to conclusion
- Properly prepare for sales calls, customers events, etc.
- Actively participate in appropriate industry groups
- Mentor, train, and coach other Automation specialists. May act as a Team Lead
- 10+ years of equivalent experience
- Electrical distribution industry or related experience required
- Valid Driver’s License
- High School or GED - Required
- 4 Year / Bachelor's Degree - Preferred
- Intermediate/advanced computer skills, specifically with Excel/Outlook/Word
- Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public
- Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel
- Ability to mentor, train, and coach peers
- Travels to offsite locations - Frequently – 21% to 50%
