VERSANT, Comcast Corporation’s planned spin-off, is looking to solve the problem of prepping content needed for domestic and international distribution as well as broadcast operations, including transcode, edit and delivery services to meet client fulfilment around the globe 24 hours a day, 7 days a week.
Requirements
- 3+ years of experience in digital supply chain, broadcast operations or a post-production environment
- 3+ years of experience in a support or customer facing position for a media based company
- Experience working with post-production software such Avid Media Composer, Adobe Suite, Final Cut Pro
- Experience with digital media file types and encoding workflows - QT, MXF, MPG, MP4 etc
- Experience with file encoders such as Vantage, Adobe Media Encoder, Cloud Services
- Experience with metadata file types (.xml, .json, .csv) & metadata schema creation/manipulation using JavaScript or other scripting languages
- Experience with file transcode software like Vantage or cloud based like AWS Elemental MediaConvert
Responsibilities
- Scoping, building, launching and supporting workflows that manage content ingest, transcode, and fulfillment across the digital supply chain
- Providing operational and technical support for the Media Operations, Operations & Technology team
- Providing operations and customer support for the portfolio of applications and products used for file-based digital workflows including video editing, transcoding, digital file delivery, and live streaming
- Handling partner onboarding
- Solving or escalating issues electronically, on the phone and in-person
- Supporting the day-to-day distribution of linear and non-linear content
- Supporting high-profile network stunts and events
Other
- Must be willing and able to work any shift including, overnights, swing, and/or weekend, and be on-call
- Must be willing to operate in a fast paced environment, enjoy interacting with customers, and be willing to tackle unique challenges head-on
- Must have proficient experience with Microsoft Office applications (including Outlook, PowerPoint, Word, Excel)
- Must have excellent troubleshooting, problem solving, and escalation skills
- Must have strong communication skills and ability to interface with multiple departments, clients, and vendors
