To ensure accuracy and quality of memorial orders and provide outstanding customer service
Requirements
- Must know how to operate: Photoshop
- Must know how to operate: PageMaker/In Design
- Must know how to operate: Illustrator
- Must know how to operate: Adobe Acrobat
- Must know how to operate: MS Office software including web based navigation
- Must know how to operate: Flexi Sign Pro, or equivalent
Responsibilities
- Verify the accuracy of memorial orders against the finalized memorial design before it is submitted for manufacturing
- Design basic memorial products according to the customer’s requests
- Design MEMs products according to the customer order
- Ensure that the MEMs product is set up correctly for print, to avoid errors and rework
- Review posted charges against the product order to ensure accurate figures
- Review submitted photos, documentation and other items for complete customer satisfaction
Other
- Must be able to perform the essential functions of the job with or without reasonable accommodations
- Must be able to multi-task, set priorities, and organize work
- Must be able to think critically about work processes, troubleshoot situations, and take remedial action
- Must be able to adhere to Company policies, procedures, rules, and controls
- Must be able to adhere to safety rules and regulations, and report unsafe practices to management
