The U.S. Coast Guard needs a Metrics Analyst to develop, collect, analyze, and present effective metrics for its enterprise Cloud, to drive sound management decisions and improve maturity/performance.
Requirements
- One or more relevant certifications, e.g. Tableau Desktop Certified Associate, Tableau Desktop Certified Professional, Microsoft Certified: Data Analyst, Microsoft Certified: Power Platform Fundamentals, etc.
- Familiarity with standard project management methodologies, e.g. PMI
- Extensive experience in creating and maintaining balanced scorecards, dashboards, and other data visualizations for tactical, strategic, and executive-level audiences.
- Expert at designing and producing metrics, KPIs, and data visualizations.
- Expert at creating interactive metrics dashboards using Power BI, Tableau, Tableau Prep Builder, or other data visualization/analysis tools.
- Familiar with programming languages such as python, SQL, etc.
- Strong background in Cloud operations and/or engineering
Responsibilities
- Obtain and normalize data for usage.
- Develop effectiveness and efficiency Cloud metrics that show return on investments (ROI) and propose for government approval.
- Develop impact metrics demonstrating the maturity of enterprise Cloud management and identify gaps and/or opportunities for improving maturity/performance.
- Develop a balanced scorecard to display the level of effectiveness/efficiency of the enterprise Cloud.
- Build dashboards using data analysis and visualization tools, e.g. Tableau or PowerBI to support on-demand metrics representation.
- Track metrics initiatives and other projects for the program.
- Set up tools and mechanisms for automating metrics as much as possible.
Other
- BS or higher in Business Analysis/Intelligence, Mathematics, Statistics, Computer Science, Economics, or related area, plus minimum of 8 years prior relevant experience, or Master’s with minimum 6 years prior relevant experience.
- Ability to translate business requirements into technical solutions via a structured process.
- Strategic vision and analytical thinking.
- Excellent analytical, decision-making, and problem-solving skills.
- Exceptional interpersonal skills, and spoken and written communication skills to frequently interact with all levels of the organization, including presentations for stakeholders.