BNY Mellon is seeking a Microsoft Dynamics 365 Sr. Systems Analyst to join their Enterprise CRM group and shape the future of client engagement across the company
Requirements
Strong understanding of Power Platform (Power Apps, Power Automate), Dataverse, and enterprise CRM configuration
Knowledge of platform governance, permission models, and enterprise data structures
Strong documentation, stakeholder engagement, and functional testing skills
A keen ability to translate business needs into clear, actionable technical requirements
Responsibilities
Serve as the voice of the business — capturing, refining, and validating requirements that shape the future of our CRM platform
Translate process into user stories, test plans, and scalable designs for Power Platform solutions
Build and Deploy Power Platform Solutions
Analyze current-state workflows and propose optimizations that drive value through automation and smarter data
Provide configuration support: building views, forms, dashboards, and security roles within Dynamics 365 CE
Champion usability, accessibility, and user-centric design in every initiative you support
Other
Bachelor's degree in computer science engineering or a related discipline, or equivalent work experience required
10-14 years of experience in software development required; experience in the securities or financial services industry is a plus
Prior experience working in a financial industry preferred
You’re naturally collaborative, technically curious, and comfortable in a high-accountability environment
