Google is looking to hire User Experience Researchers to help their AI and innovation research team develop and launch AI/ML experiences across high-priority Platforms and Devices initiatives, and accelerate the goal of the universal assistant. The goal is to understand user needs and inform the creation of useful, usable, and delightful transformative AI experiences.
Requirements
- Experience with quantitative and qualitative research methods, including usability testing, log analysis, and surveys.
- Experience conducting UX research on products and working with executive leadership (e.g., Director level and above).
- Experience in AI, machine learning, or automated features.
- Experience with technology innovation in an early-stage or start-up environment.
- Experience with a wide variety of qualitative and quantitative research methods and knowledge of when and how to apply them during the product development process.
Responsibilities
- Own goal and strategy discussions through research by analyzing, consolidating, or synthesizing what is known about user, product, service, or business needs.
- Formulate the UX research agenda and roadmap across a portfolio of ambient and agentic AI products and experiences, ensuring alignment with high-level product and organizational strategy.
- Develop and implement scalable frameworks and models to understand user needs, both stated and unstated and their relationship with emerging AI capabilities.
- Design, plan, and execute, research studies utilizing a comprehensive mix of qualitative (e.g., interviews, ethnography) and quantitative (e.g., surveys, log analysis, A/B testing) methodologies.
- Conduct advanced analysis of both qualitative and quantitative data to generate clear, actionable insights that inform the creation of useful, usable, and delightful transformative AI experiences.
Other
- 6 years of experience in an applied research setting (e.g., product or academic), or similar.
- 3 years of experience managing projects, and working in a large, matrixed organization.
- Applicants in San Francisco: Qualified applications with arrest or conviction records will be considered for employment in accordance with the San Francisco Fair Chance Ordinance for Employers and the California Fair Chance Act.
- Preferred working location from the following: Mountain View, CA, USA; San Francisco, CA, USA.
