Manages a team that develops, implements, and/or supports technology solutions for a business function. Ensures the operational stability of technology systems and applications and that technology solutions meet the needs of the company.
Requirements
- 7+ years of information technology experience.
- Prior management experience.
Responsibilities
- Oversees technology development and support activities to ensure technology issues are resolved in a timely and cost-effective manner in accordance with governance and security processes.
- Manages and tracks the progress of multiple technology efforts, including administration, work plans, resource planning and control, status reports, and budgeting.
- Resolves problems by analyzing issues, recommending corrective actions, providing tactical direction, and reallocating associate resources where needed.
- Communicates activity statuses with technology teams, peers, management, and end-users.
- Provides management, coaching, and feedback to associates, including assessing performance and providing guidance and direction on work-related activities.
- Reviews operational processes and implements changes when needed.
- Works with leadership to align technology resources to appropriate projects and workstreams.
Other
- Bachelor’s degree in computer science or a related field.
- Typically requires BS/BA in a related discipline.
- Generally 7+ years of experience in a related field.
- May require certification.
- Advanced degree may offset less experience in some disciplines.
