Great American Insurance Group's P&C IT Services is looking for a Mobile Wireless Year Round Intern to assist the Customer Care Mobile device support team in troubleshooting end-user mobile device issues, assisting customers with upgrades and new device configurations, and fielding general questions around the mobile space. The goal is to provide technology solutions that increase efficiency, reduce costs, and give the company a competitive advantage.
Requirements
- well versed with iOS devices
- interested in mobile technology
Responsibilities
- Work with the Customer Care Mobile device support team troubleshooting end user mobile device issues
- assisting customers with upgrades and new device configurations
- fielding general questions around the mobile space
- Assist with device configurations for end users
- Troubleshoot hardware or application issues for company supported devices and apps
Other
- Customer service oriented
- Pursuing a degree in Information Technology, Information Systems, or Business
- Graduating in 2028
