MotionAi is looking to solve customer service issues and ensure customer expectations are met in the industrial automation industry across the United States.
Requirements
- Strong computer skills.
- Basic product knowledge.
- Reliability, organization, and attention to detail required.
- Excellent communication skills including written, verbal, and listening.
- Ability to multi-task and time management skills required.
- Strong negotiation skills.
Responsibilities
- Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
- Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
- May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
- Orders items to ensure appropriate inventory levels are maintained for customers.
- May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
- Expedites backorders. May pull inventory and prepare order for shipment to customer.
- Determines the most cost effective shipping method for customer orders.
Other
- Typically requires a high school diploma or GED and three (3) to five (5) years of related experience or an equivalent combination.
- Excellent communication skills including written, verbal, and listening.
- Ability to multi-task and time management skills required.
- Reliability, organization, and attention to detail required.
- Must be able to work under general supervision.
