First Command is looking to fill a Trader role to support clients, employees, and field partners with a full range of servicing and investment trade execution.
Requirements
- Knowledge of brokerage and investment operational functions
- Understanding of regulatory rules and reporting requirements
- Specific operational knowledge of investment products (mutual funds, variable annuities, and mutual fund wrap programs)
- Thorough understanding of the financial industry and policies, procedures, and regulatory requirements related to investment trading
- Series 7 and 66 (or equivalent) certification required
- Life & Health Insurance License required
Responsibilities
- Execute trades via First Command’s brokerage platform and/or ticketing system
- Accurately process money movement requests
- Perform account corrections
- Monitor offline reports
- Act as a client advocate in all situations
- Assist clients and advisors with trading strategies
- Conduct insightful problem solving for clients
Other
- Demonstrated passion for people, having a strong client focus, and desire to provide a superior level of service
- Demonstrate integrity and high ethical standards
- Strong ability to successfully balance competing priorities in a fast-paced environment
- Superior customer service skills with the ability to diffuse situations and solve conflicts in a cordial manner
- Strong interpersonal, communication, and time management skills
- Strong analytical and problem-solving skills
- Bachelor’s degree or equivalent work experience required
- 2+ years of brokerage industry or equivalent experience required
- 1+ years of contact center experience preferred
- 1+ years of experience in brokerage and investment trading preferred
