Samsung is seeking a National Product Trainer to conduct training programs and enable implementation and adoption of products in the Home Entertainment division.
Requirements
- Proficient with WebEx or virtual webinar platforms
- MS Office products proficient in Word, PowerPoint and Excel
- Experience with planning, organizing multiple and complex assignments and projects
- Prior experience in technical training, training content development and/or product support required
- Prior experience in the telecommunications and consumer electronics industries preferred
- SCORM compliant learning object design
- AICC format compliant learning object design
Responsibilities
- Conduct training programs, education, and workshops to enable implementation and accelerate adoption of products
- Write training programs, including outlines, text, handouts, tests, and design laboratory exercises
- Administer written and practical exams and write performance reports to evaluate trainees' performance
- Manage creation and implementation of hands-on, face-to-face delivery of product and technical training for management and non-management staff
- Create, design and implement computer based, web based and other interactive training programs that are SCORM and AICC format compliant
- Analyze self-paced, multimedia and web based solutions to enhance and provide alternatives to current product education and technical or product training programs
- Develop, maintain, update and deliver courses and learning solutions through the Company Learning Management System using advanced instruction, user interface, interaction, graphic and content design
Other
- High School Diploma or equivalent with 6+ years of directly related experience or a Bachelor's Degree with 3-7 years of experience
- 2 years outside sales experience and 3-5 years of successful training experience, preferably within the direct consumer electronics area
- Proven track record in facilitation and a functional understanding of learning concepts
- Must be able to communicate effectively with various types of management levels within the SEA and external organizations
- Develop and maintain excellent working relationships with all appropriate levels within and outside the company including SEA management, co-workers, and customer representatives
- Demonstrate competency in both oral and written communication modes for internal and external personnel at all levels
- 100% domestic travel required for this role
- International travel to Korea as needed up to 2 times per year
