Saint Francis Health System needs to ensure secure, reliable, and high-performance network connectivity across all its locations. This role will assist in planning and implementing network projects, maintaining the health and performance of the network infrastructure, and resolving network-related incidents to minimize disruption.
Requirements
- Solid knowledge and understanding of networking fundamentals including Internet Protocol (IP) addressing, subnetting, Domain Name System (DNS), Dynamic Host Configuration Protocol (DHCP), Virtual Local Area Network (VLANs), and routing protocols (e.g., Open Shortest Path First (OSPF), Boarder Gateway Protocol (BGP)).
- Basic knowledge of scripting.
- Knowledge of enterprise-grade platforms (Cisco, Juniper, Aruba, Fortinet, Netscaler etc.).
- Basic knowledge of network monitoring and management tools such as SolarWinds, Wireshark, or equivalent.
- Knowledge of Microsoft 365 and other applicable software including Visio.
- Proficient ability in troubleshooting switches, routers, firewalls, and wireless networks using diagnostic tools.
- Cisco Certified Network Associate and Juniper Networks Certified Internet Associate, preferred.
Responsibilities
- Monitors and maintains the health and performance of network infrastructure, resolving issues promptly to minimize disruption.
- Configures, installs, and supports physical and virtual network equipment and associated software.
- Provides support for network-related incidents and service requests escalated by the help desk or operations teams.
- Maintains accurate network documentation including diagrams, IP address schemas, and hardware/software inventories.
- Ensures all network activity aligns with hospital security policies, Health Insurance Portability and Accountability Act (HIPAA) requirements, and compliance standards.
- Collaborates with administrative and clinical departments to ensure networking needs are met for applications, medical devices, and operational systems.
- Performs site visits and support work across hospital campuses and remote clinic locations as needed.
Other
- THIS POSITION REQUIRES ONSITE PRESENCE AND IS NOT ELIGIBLE FOR REMOTE WORK
- Valid driver’s license and proof of vehicle insurance required for off-campus system support in accordance with Saint Francis Health System (SFHS) guidelines.
- Participates in after-hours on-call rotation as required, along with necessary site visits.
- Requires travel to remote sites using personal vehicle.
- Works directly with patients and/or customers.
