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AEP is looking to support enterprise network transport operations by hiring an Infrastructure Engineer Associate or Infrastructure Engineer to install, configure, and analyze the performance of transport network technologies, maintain various transport networks, and provide 24x7 support.

Requirements

• Experience with various transport networks and network monitoring and management tools.

Responsibilities

• Install, configure, and analyze performance of transport network technologies.
• Operate and maintain transport networks including Fiber Optic Cable, DWDM, Ciena, Nokia, Ribbon, Icons, Microwave (Aviat), and P25 radio systems.
• Analyze, troubleshoot, and resolve complex network issues and projects.
• Participate in a rotating on-call schedule to provide continuous support.
• Develop and maintain documentation for network configurations and procedures.
• Monitor network performance metrics and implement improvements.
• Assist in planning and executing network upgrades and expansions.

Other

• Bachelor's degree in computer science, telecommunications, engineering, or related technical field is required.
• No additional experience is required.
• An equivalent combination of education and related experience may be considered.
• 2 years of relevant work experience is required.
• At least two years of direct support experience in Transport Operations within a large enterprise environment, preferably in the utility or energy sector.
• Familiarity with ServiceNow or similar ITIL processes is a plus.
• Strong communication, analytical, and problem-solving skills.
• Ability to work independently with minimal supervision.