Visa is looking for a Site Reliability Engineer to help maintain and improve the reliability, scalability, and availability of their payment infrastructure and the tools used by their engineers.
Requirements
- Proficiency in at least one programming language including, but not limited to, Python, Java, JavaScript, .NET, HTML, and C++
- Experience with one or more scripting languages: Unix Shell, Perl, Python, or PowerShell knowledge
- Solid understanding of Linux/Windows systems, and database and networking concepts
- Theoretical knowledge of cloud and container technologies (Kubernetes, etc.)
- Working knowledge of GenAI and agentic workflows
- Familiarity with fundamental SQL/MongoDB queries and procedures
- Solid understanding of software engineering concepts and methodologies
Responsibilities
- Participate in day-to-day site reliability engineering functions, including maintenance, deployment, and incident resolution for all in-scope products and services.
- Perform routine application maintenance including host file updates, log rotation, and shell scripting for common tasks.
- Contribute to ongoing/proactive analysis of applicable systems and applications to detect potential problems, with guidance (e.g. memory, logging, latency).
- Maintain and update 3rd party applications (Docker, Kubernetes, Apache Tomcat, WAS, IIS).
- Participate in root cause analysis and run the production environment by monitoring service availability.
- Provide primary operational support and engineering for multiple large-scale distributed software applications, with guidance.
- Troubleshoot issues reported by Visa clients and partners, providing timely and effective solutions.
Other
- Less than 6 months of relevant work experience with either Bachelor's or Master's degree in Computer Science, Computer Engineering, CIS/MIS, Cybersecurity, Business or a related field, graduating May 2025 - August 2026.
- Availability to support weekend on-call on a rotational schedule
- Strong communications skills, specifically, the absence of repeated grammatical or typographical errors, clear and concise written and spoken communications, and communications that demonstrate professional judgment
- The ability to tackle challenges and address problems head-on
- Strong ability to collaborate
