The New Product Specialist role drives sales and provides outstanding service by effectively matching Members with AAA's comprehensive product offerings.
Requirements
- Proven experience in inside or outside sales, with the ability to upsell and close
- Lead generation and proactive prospecting
- Strong cold calling and follow-up skills
- Confident in negotiating and building Member and customer value
- Demonstrates sales and service skills.
- Ability to multitask in response to requests, requirements and Member/Team Member expectations.
- Good computer skills, proficient in both reading and basic arithmetic.
Responsibilities
- The New Product Specialist acts in a sales capacity; actively promotes cross sales referrals, sales and branch promotions.
- Engage with the customer to identifying the most suitable product offerings.
- Actively approach incoming customers and Act as Subject Matter Expert in the branch for all new Product and Bundle Offerings.
- Effectively communicate AAA new products and value propositions with team members.
- Achieve monthly assigned sales goals.
- Consistently follow-up on leads and unsold quotes by phone and email.
- Makes outbound calls for lead generation.
Other
- This is an onsite role working full time at our Auburn Branch.
- Actively works with Branch Team Members to generate referrals.
- Understands and actively promotes products and services to achieve individual goals in support of meeting organization goals and objectives.
- Overcomes obstacles that create barriers to Team Member or branch efforts.
- Identifies process improvement opportunities and proposes solutions.
