The Observability Engineer role at Citi is looking to solve the problem of ensuring quality standards are being met within existing and planned framework, driving a variety of engineering activities including the design, acquisition and deployment of hardware, software and network infrastructure in coordination with the Technology team.
Requirements
- Comprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practices
- Demonstrated analytic/diagnostic skills
- Experience working in Financial Services or a large complex and/or global environment
- Project Management experience
- 10+ of relevant experience in an Engineering role
- Ability to work in a matrix environment and partner with virtual teams
- Ability to work independently, multi-task, and take ownership of various parts of a project or initiative
Responsibilities
- Support all products within functional area, from design to implementation and ongoing performance according to business need
- Provide technical leadership in the design of highly complex systems
- Develop and advocate for new solutions to undefined system needs, where no solution is available within the technical community
- Impact the engineering function by contributing to technical direction and strategic decisions
- Ensure products are ready and adhere to global operational standards for ongoing operation and support
- Identify, establish and maintain strategic partnerships with executives from technology vendors within assigned area and coordinate to influence vendor product roadmaps to be in line with Citi strategic goals
- Ensure that Citi makes appropriate strategic choices in the onboarding, management and exiting of vendors from the product portfolio
Other
- 10+ of relevant experience in an Engineering role
- Bachelor’s degree/University degree or equivalent experience
- Consistently demonstrates clear and concise written and verbal communication
- Ability to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirements
- Proven track record of operational process change and improvement
