JPMorganChase is looking to innovate new product offerings and lead the end-to-end product life cycle in the Omnichannel Solutions Group, driving value for customers and exceeding expectations.
Requirements
- Advanced knowledge of the product development life cycle, design, and data analytics
- Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management
- Extensive experience leading Client Discovery on a regular basis
- Experience modifying preconfigured solutions to meet complex problems
- Previous experience with physical & digital merchant payments
- Previous experience working with payment gateways
- Ability to provide thought leadership with regards to Omni Channel payments
Responsibilities
- Develops a product strategy and product vision that delivers value to customers
- Manages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmap
- Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
- Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability
- Leads solutioning and the adoption of existing and upcoming client-facing products and capabilities while defining and configuring optimal solutions that address clients’ needs and objectives
- Serves as a subject matter expert on a defined set of products and capabilities with a deep understanding of our clients’ needs and current industry trends
- Engages with client teams to better understand pain points and refine solutions while regularly communicating critical client feedback to Product teams to inform the strategic product roadmap
Other
- 5+ years of experience or equivalent expertise in product management or a relevant domain area
- Travel up to 25% or higher, depending on business needs
- Demonstrated prior experience working in a highly matrixed, complex organization
- Strong proven customer engagement experience
- Bachelor's degree or higher in a relevant field (not explicitly mentioned but implied)
