The company is looking for a Live Chat Representative to provide instant support to customers via live chat, answer questions, resolve issues, and guide customers through products/services.
Requirements
- Exceptional written communication skills—you're clear, concise, and professional.
- A knack for speed and accuracy (high WPM is a plus!).
- Prior customer service or chat experience is a bonus
Responsibilities
- Be the friendly face (and typing fingers) of our brand, providing instant support to customers via live chat.
- Quickly and accurately answer questions, resolve issues, and guide customers through our products/services.
- Document interactions clearly and efficiently.
Other
- keyboard whiz
- fast-paced, virtual environment
- A positive, problem-solving attitude and the ability to multitask like a pro.
- a desire to learn is essential!
