Voith US Inc. seeks an Operational Product Manager Webshop to support Webshop data management, customer onboarding and retention, and optimize Webshop operations in accordance with regional customer needs.
Requirements
- experience with: SAP including Sales and Distribution (SD) modules, SAP Business Intelligence and SAP Cloud Analytics (SAC)
- Azure DevOps
- Front-end and back-end interfaces
- Projects integrating EDI, OCI interfaces with customers procurement systems
- Project and product management of e-commerce platform
- Incoterms
- Project and product management of e-commerce platform within papermaking industry
Responsibilities
- support Webshop data management
- optimize Webshop operations
- Identify and prioritize customer requirements to define the development pipeline for the Webshop
- plan and implement marketing campaigns for regional customers
- resolve issues with order entry and tracking
- Assist Sales in onboarding and retention of Webshop customers
- Ensure all customer information is uploaded and maintained for Webshop use
Other
- Requires a Bachelor's degree in Management, Engineering Technology, Data Science, or related field and 3 years of product management experience.
- Business of parts and wear parts supplier
- Working with interdisciplinary teams globally including developers, designers, sales, product managers, customer service center, material master management, and technical clarification
- Windows based programs such as Word, Excel, PowerPoint and Outlook
- Local telecommuting permitted up to 2 days per week.
