Capital One seeks an Operations Associate to manage the end-to-end execution of core activities supporting Standby Letter of Credit Operations within the Trade Finance organization, including managing front office interactions and ensuring compliance with regulatory and internal standards for global trade transactions.
Requirements
- An interest and/or fungible skills in machine learning, robotic process automation, and application improvement.
- Experience with International Chamber of Commerce Rules and Regulations for Documentary Letters of Credit (UCP600), Standby Letters of Credit (ISP98), Uniform Rules for Reimbursement (UR) and International Standard Banking Practice (ISBP)
- At least 1 year of Commercial banking experience
- At least 1 year of experience in a back-office, operational environment
- 2+ years of experience in Trade Finance
- 2+ years of International Banking or Trade experience
- Documentary Credit Specialist (CDCS) certification
Responsibilities
- Manage front office operational activities including; receiving, processing, and scanning incoming and outgoing Trade Finance correspondence and assigning items for processing
- Support the Letter of Credit process including; issuance, amendments, discrepancies, documents and payments.
- Conduct quality assurance and general system testing
- Prepare metric reports for internal audit, accounting, regulatory, counterparty risk teams, and external/partner banks
- Review and confirm compliance with Trade Finance Services controls
- Develop and manage business artifacts, including; desktop procedures, job aids, checklists, and other departmental resources or training materials
- Monitor core system performance, report and escalate outages, and manage remediation efforts
Other
- Have a risk management and control focus with a high level of personal accountability and ownership of their role.
- Excellent communication and interpersonal skills to interact effectively with Internal/External clients.
- Highly motivated professional, possessing strong analytical thinking, problem solving skills, and attention to detail.
- Demonstrate aptitude to question current procedures with a focus on continuous process improvement.
- Ability to respectfully challenge, make decisions and handle multiple projects or deadlines in a fast-paced environment.
