Q2 is looking for an Operations Director to lead operations for their Digital Banking Platform and Cloud Engineering organization, a global team responsible for building and scaling platforms that millions of customers rely on daily, with an annual budget of over $100 million. The role aims to ensure the smooth functioning of the engine behind their digital transformation through strategy, execution, and organizational excellence.
Requirements
- Strong background in cloud engineering or digital platforms (banking/fintech experience is a plus).
- Deep understanding of Cloud Financial Operations and how they connect to people, platforms, and products.
- Experience using AI and emerging technologies to improve operational efficiency.
- Skilled at building operational frameworks, governance processes, and metrics that drive measurable results.
Responsibilities
- Explore and apply AI, automation, and cloud tools to enhance operational efficiency.
- Identify opportunities to accelerate delivery and improve decision-making through technology.
- Define and track key performance indicators, from engineering productivity to vendor spend.
- Build dashboards and reporting tools that provide actionable insights for senior leaders.
- Drive 3-in-a-box alignment (Product, Engineering, Technical Leads) to ensure clear ownership and execution.
- Run the business of engineering by establishing processes, governance, and workflows that scale delivery.
- Align stakeholders across Product, Engineering, Finance, Risk, and Compliance to keep priorities synchronized.
Other
- Typically requires a Bachelor’s degree in computer science and a minimum of 15 years of related experience; or an advanced degree with 12+ years of experience; or equivalent related work experience.
- Proven ability to manage budgets of $100M+ and scale complex, global organizations.
- Exceptional communication and executive presence, with the ability to influence senior leaders.
- Comfortable navigating high-visibility, fast-paced environments where clarity and structure are critical.
- This position requires fluent written and oral communication in English.
- Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
