Truveta is looking to solve complex health and technical challenges by building a talented and diverse team to tackle these issues and achieve its ambitious vision of Saving Lives with Data.
Requirements
- 4+ years of experience working in a field which developed exposure to and understanding of real-world data (RWD), real world evidence (RWE), public health research, or regulatory submissions.
- 2+ years of experience in customer success, account management, or consulting, ideally with a focus on life science customers.
- Strong project management skills, great written and oral communication, and a willingness to ask questions.
- Ability to work independently, take ownership of deliverables, navigate ambiguity and juggle multiple projects simultaneously.
- Proactive mindset that can operationalize implementable solutions and quickly solve problems.
- Understanding of scientific and/or technical information and ability to communicate to less familiar audiences.
- Experience with statistical analysis and programming languages such as R, SQL, and Python.
Responsibilities
- Support a portfolio of Truveta customer relationships across a range of research projects.
- Collaborate with the Partner Research and Success team in meeting internal and external demands by providing project management support.
- Clearly summarize the findings of customer analyses in Truveta branded reports, slide decks, and papers.
- Build operational efficiency. Collaborate with the broader team to maintain and improve internal team processes, standards, and workflows.
- Contribute to client growth. Facilitate programing that ensures customers receive maximum value from their engagement with Truveta.
- Proactively identify and raise potential workflow issues; develop and provide recommendations for resolution.
- Maintain internal visibility at Truveta as a customer advocate and voice.
Other
- Occasional but mandatory domestic travel (~5x/yr).
- The ability to attend virtual meetings that align across US time zones with a preference for PST as that is where most Truveta employees are based.
- Bachelors and/or Masters in a public health or quantitative discipline.
- Clinical or health research experience including literature review, study protocol development, and manuscript writing.
- All applicants must be authorized to work in the United States for any employer