The company is looking to leverage the full feature set of GoHighLevel to deliver a branded PatientHub experience that drives growth and boosts patient engagement metrics.
Requirements
- Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows
- Data-fluency: Looker, SQL, or GHL analytics; comfortable A/B-testing funnels
- Familiarity with HIPAA/TCPA and healthcare marketing compliance
- Experience integrating GHL with EHR/RCM or other health-tech systems (e.g., Redox, HL7, FHIR)
- Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO
- Experience with Agile squad tools (Jira, Figma, Git)
- Knowledge of GHL AI Conversation and Lead Connector upgrades
Responsibilities
- Build and maintain SaaS-Mode templates, snapshots, and sub-account automations
- Design multi-step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat)
- Publish pre-built funnel pages and survey forms for specific care plans
- Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services
- Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker)
- Optimize SaaS-Mode pricing tiers; manage rebilling margins and churn prevention automations
- Enforce HIPAA, TCPA, CAN-SPAM within GHL sub-accounts; review new features for compliance risk
Other
- 3-5 years product management OR GHL agency experience building snapshots, workflows, and SaaS-Mode accounts
- Track record shipping customer-facing features
- High comfort level working on Eastern Time Zone/US Shift
- Good internet access at home
- Mobile Hotspot
- Laptop/Desktop with at least 16 GB
