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PatientHub Product Manager - Work From Home

ClinicMind

Salary not specified
Jun 10, 2025
Remote, US
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The company is looking to leverage the full feature set of GoHighLevel to deliver a branded PatientHub experience that drives growth and boosts patient engagement metrics.

Requirements

  • Deep knowledge of GoHighLevel APIs, LeadConnector mobile, Webhooks, Custom Tables, and AI Conversation flows
  • Data-fluency: Looker, SQL, or GHL analytics; comfortable A/B-testing funnels
  • Familiarity with HIPAA/TCPA and healthcare marketing compliance
  • Experience integrating GHL with EHR/RCM or other health-tech systems (e.g., Redox, HL7, FHIR)
  • Certification: GoHighLevel SaaS Pro, Pragmatic Marketing, or CSPO
  • Experience with Agile squad tools (Jira, Figma, Git)
  • Knowledge of GHL AI Conversation and Lead Connector upgrades

Responsibilities

  • Build and maintain SaaS-Mode templates, snapshots, and sub-account automations
  • Design multi-step workflows (SMS, email, IVR, Facebook DM, Google MyBiz chat)
  • Publish pre-built funnel pages and survey forms for specific care plans
  • Manage GHL REST hooks to sync contacts, appointments, and invoices with ClinicMind core services
  • Instrument GHL reporting dashboards; surface KPIs inside ClinicMind BI (Looker)
  • Optimize SaaS-Mode pricing tiers; manage rebilling margins and churn prevention automations
  • Enforce HIPAA, TCPA, CAN-SPAM within GHL sub-accounts; review new features for compliance risk

Other

  • 3-5 years product management OR GHL agency experience building snapshots, workflows, and SaaS-Mode accounts
  • Track record shipping customer-facing features
  • High comfort level working on Eastern Time Zone/US Shift
  • Good internet access at home
  • Mobile Hotspot
  • Laptop/Desktop with at least 16 GB