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The Cigna Group Logo

Pharmacy Product Operations and Strategy Sr. Director

The Cigna Group

$178,100 - $296,900
Oct 24, 2025
Philadelphia, PA, US
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Cigna is looking to solve the problem of setting the strategy and execution plan for a large segment of the Cigna Pharmacy Product portfolio, including leading and overseeing the value-based solutions product portfolio and emerging pharmacy go-to-market strategies.

Requirements

  • Demonstrated understanding of the PBM / Health Plan supply chain and value creation
  • Experience in product design - understanding clinical protocols, products and health plans.
  • Strong modeling capability and financial management skills.
  • Strong project management skills.
  • Ability to present and develop presentations.
  • Strong written and verbal communication skills.
  • Internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Responsibilities

  • Lead and oversee product innovation through all the systematic needs to ensure a smooth client and patient experience, highlighting the benefits of integrated healthcare management.
  • Lead launch efforts by identifying market needs, developing business plans, providing SME support and overseeing go-to-market planning and training.
  • Overall responsibility for the design and investment to ensure on-time delivery of new products and enhancements.
  • Oversee product refinements including architecture, requirements, and documentation.
  • Lead and oversee complex market analysis to identify customer needs and trends, competitive positioning and emerging healthcare trends.
  • Solicit customer and market feedback, prepare business case assessment and prioritize future product capabilities/features.
  • Monitor and communicate product performance by championing product quality, establishing and communicating product KPI dashboard and resolving critical product performance issues.

Other

  • Bachelor’s degree preferred. Master’s degree or PharmD/RPh desired.
  • Minimum of 10+ years of experience working in healthcare, with a proven background successfully leading teams in product or business development.
  • Effective people leader that has experience coaching, mentoring and developing top talent.
  • Ability to manage multiple priorities and deal with ambiguity.
  • Strong presentation and communication skills with ability to interact with executives, senior managers, technical experts and customers.