The company is looking to solve the problem of providing rotational production support for intranet/internet facing Java/J2EE applications within the Middleware/Infrastructure team.
Requirements
- Minimum of 2 years of middleware production support experience with IBM WebSphere Application Server monitoring and administration.
- Experience with CA Wily Introscope, Wily CEM, Dynatrace and scripted alerts.
- Experience with Java/J2EE applications
- Experience with application servers and Webservers
- Experience with problem investigation and resolution
- Experience with internal ticketing system and IBM PMRs
- Experience with server setup and management, infrastructure and environment migrations
Responsibilities
- Provide shift support for Production and non-production application environments on a rotational shift schedule.
- Monitoring of critical systems/systems processes and problem resolution/escalations of application, data networking and system management issues.
- Perform Fault/Trouble management via internal ticketing system and opening IBM PMRs (as needed).
- Use the application monitoring tools - CA Wily Introscope, Wily CEM, Dynatrace and scripted alerts, to perform problem investigation and resolution in coordination with the application operational and system support teams.
- Perform daily application health checks for CPU Utilization, Memory Heap Utilization, Thread usage, response times, and transaction counts.
- Installation, configuration and administration of application servers and Webservers that host intranet/internet facing Java/J2EE applications
- Create and maintain support documentation for shift support personnel to monitor and troubleshoot production issues.
Other
- Bachelor’s degree in Computer Science/Information Systems
- At least 2 years of experience in the field or in a related area
- Ability to work on a rotational production support shift schedule
- Ability to work in Warren NJ 07059
- In Person interview preferred
