AutoNation is looking for a Product Specialist to deliver comprehensive product information throughout the sales and aftersales processes, aiming to provide world-class customer-oriented support and drive customer loyalty.
Requirements
- Experience and desire to work with technology
- Proven ability to provide an exceptional customer experience
- Ability to set and achieve targeted goals
- Prior sales experience preferred but not required
- Demonstrated communication and interpersonal skills
- Organization and follow-up skills
Responsibilities
- Gaining superior product knowledge to effectively help Customers
- Transition Customers to the Service Department to support their ownership experience
- Providing an exceptional customer experience to drive loyalty
Other
- Welcoming customers and listening to their needs
- Using a consultative selling process to match the best vehicle to the Customer needs
- Creating a great vehicle delivery experience for the Customer
- Following up with Customers to ensure satisfaction
- Prospecting through referrals and other creative approaches
- Setting and achieving targeted sales goals
- High School diploma or equivalent
- Valid in-state driver’s license and have and maintain an acceptable, safe driving record
