The Commonwealth of Virginia is looking to implement and manage Dynamics 365 and Power Platform solutions, requiring expertise in customization, configuration, and integration to meet business needs and adhere to IT policies.
Requirements
- Demonstrated experience working in a Microsoft GCC tenant.
- Extensive experience with model-driven apps, canvas apps, Power Automate, Copilot Studio, and Dataverse.
- Experience with solution management (managed/unmanaged), environment variables, and reusable components.
- Experience with Dynamics 365 Customer Service, Field Service, or Sales modules.
- Proficiency with custom connectors, Azure Functions, and API integrations.
- Knowledge of role-based security configuration in Power Platform and D365.
- Familiarity with DevOps tools for Power Platform(Azure DevOps, GitHub Actions).
Responsibilities
- Aid in the requirements gathering, fit-gap analysis, design, configuration, implementation, testing, and support of D365 and Power Platform solutions.
- Serve as the primary point of contact and subject matter expert for all D365 development efforts and issues.
- Demonstrated experience in Microsoft Dynamics 365 customization, configuration, development, deployment, and usage.
- Strong experience with troubleshooting and remediation of technical issues within Dynamics 365 and Power Platform solutions.
- Develop and disseminate documentation (requirements, recommendations, technical analysis, etc.) on platform usage.
- Prepare mockups/prototypes based on requirements and use knowledge of Power Platform features/tools to offer solutions that meet business needs.
- Assist customers in discerning between Dynamics365/PowerApps/Power Automate and other technology offerings when gathering requirements; identify efficient solutions and recommend alternatives to meet business needs.
Other
- Working knowledge of Commonwealth of Virginia IT policies, governance, and enterprise architecture standards.
- Prior work experience with Virginia state agencies.
- Adhere to best practices and VITA standards when implementing business solutions and define/refine a governance approach for the platform's use in the Commonwealth.
- Function as a liaison between VITA and customer agencies; serve as a point of contact for issue logging, tracking, and resolution.
- Experience as a Power Platform/D365 Developer Required 5.0 Years
