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Premierone Records Application Specialist

Motorola

$65,000 - $75,000
Aug 19, 2025
PA, US • ND, US • DE, US • VT, US • TX, US • Jackson Township, NJ, USA • SD, US • Concord, NH, USA • VA, US • MN, US • NE, US • RI, US • WV, US • New York, NY, USA • MD, US • WI, US • ME, US • OH, US • IN, US • MI, US • IL, US
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Motorola Solutions is looking to address the business requirements of its customers for MSI applications, specifically in the public safety sector, by providing cutting-edge solutions and support.

Requirements

  • SME on PremierOne or Flex; CAD, RMS or SSRS products
  • SME on Client Installation of MSI products
  • SME on UCR (NIBRS or SRS)
  • Ability to execute, create, review, and modify FVTs
  • Knowledge of Computer-Aided Dispatch (CAD), Record Management Systems (RMS), Jail Management Systems (JMS), or Law Enforcement Records Management Systems (LRMS)
  • Experience with Business Analysis, Field Service or Public Safety
  • Ability to work with Product Management to communicate enhancement requests

Responsibilities

  • Meticulous documentation of business process requirements
  • Proficient implementation of system provisioning
  • Adept configuration of workflows and UI
  • Providing comprehensive training on the MSI PremierOne Records Management System
  • Conducts rigorous testing and troubleshooting of installed systems
  • Meticulously documents technical issues for prompt escalation to product and system integration teams
  • Offers valuable feedback for product and process improvements based on client experiences

Other

  • Excellent written and verbal skills
  • Ability to work a large/complex project independently
  • Ability to create and deliver customized training (both remote and onsite)
  • Ability to produce and deliver Business Process Review
  • Must be able to obtain necessary security clearance as required by government contract