At SAP, the business problem is to leverage AI to solve pressing business challenges for enterprise customers, specifically in Retail and Manufacturing, and to create meaningful impact for customers and their businesses.
Requirements
- 10+ years of product management expertise with a proven track record of shipping.
- 2+ years of hands-on experience building Generative AI models and shipping at scale.
- Experience building conversational tools and chatbots.
- Experience working with customers and building long-term strong relationships.
- Strong analytical and problem-solving skills.
- Experience successfully partnering with Data Science teams.
- Passion for directly engaging with customers—from requirements gathering to demos and sales support.
Responsibilities
- Collaborate with SAP external customers, specifically in Retail and Manufacturing, to drive workshops and outline AI use-cases. Develop PRDs to clearly communicate requirements to the Engineering teams.
- Leverage AI to solve pressing business challenges for our enterprise customers.
- Use the various AI Studios to quickly create proposed prototypes for both neural networks and Agentic AI use cases.
- Partner with leadership, customers, and prospects to identify opportunities where AI can deliver value at scale for multiple SAP customers to build end-to-end processes using AI.
- Define and track key business metrics that demonstrate the business impact.
- Collaborate with our engineering and development teams working on AI technologies, UX designers, and GTM teams to accelerate bringing products to the market.
- Develop customer-facing multi-modal Generative AI demos specific to use cases and document the script.
Other
- Strong time-management and organization skills for coordinating multiple initiatives, priorities, and implementations of new technology and products into complex projects.
- Experience working and guiding product and engineering teams distributed globally
- 0 - 10% travel required
- Bachelor's degree or equivalent experience
- SAP is committed to the values of Equal Employment Opportunity and provides accessibility accommodations to applicants with physical and/or mental disabilities.
