Gusto is looking to enhance customer experience through AI-powered applications.
Requirements
- 12+ years of software development experience, with a strong background in Full Stack or Backend development.
- Passion for AI-driven technologies. Experience with AI, machine learning, or LLMs is highly preferred.
- Proficiency in modern programming languages and frameworks (e.g., Python, Ruby, TypeScript, React, etc.).
- Experience building scalable, high-performance distributed systems.
- Strong problem-solving skills and the ability to navigate ambiguity in a fast-paced environment.
Responsibilities
- Design, develop, and deploy AI-powered applications to enhance customer and advocate experiences.
- Collaborate with product management, design teams and customer experience teams to understand customer pain points, come up with solutions, prototype, iterate, and launch daily.
- Contribute to architectural decisions and best practices for AI-driven systems.
- Stay on top of industry trends in AI and machine learning, integrating relevant advancements into our solutions.
- Mentor and provide guidance to engineers, helping them grow their expertise in AI and software development.
Other
- A startup/founder mindset – comfortable with ambiguity, risk-taking, and operating in a high-intensity environment.
- Employees who are based in Denver, San Francisco, and New York City will be expected to work from the office on designated days approximately 2-3 days per week (or more depending on role).
- When approved to work from a location other than a Gusto office, a secure, reliable, and consistent internet connection is required.
