The Customer and Market Insights team within the Global Business Solutions Group (GBSG) needs a Principal Analyst to support Platform Strategy within Quickbooks and Mailchimp by producing impactful analyses, reporting, and processes that drive strategy.
Requirements
- Experience working with segmentation models, survey data, predictive model outputs as well as behavioral/first party data.
- Demonstrated, hands-on experience with data visualization tools (tableau)
- Advanced proficiency with SQL and advanced analytics techniques (propensity models, clustering)
- Excellent problem-solving skills and end-to-end quantitative thinking to influence business decisions
- Ability to clearly communicate and persuasively present data and conclusions in an organized manner to a wide variety of audiences and up to executive management
Responsibilities
- Produce impactful analyses, reporting, and processes leading to recommendations that drive strategy.
- Generate insights quickly and confidently.
- Combine analytical insights, customer and market research and business acumen to inform company wide strategies.
- Help manage and maintain our database in a SQL/BigQuery environment.
- Execute on short-term needs flawlessly, while keeping in mind long-term goals.
- Provide actionable insights and a clear point of view on customer behavior and performance up to senior management.
- Collaborate across business units and functions to provide business-level analytics and insights about our customers and industry.
Other
- You have extensive (10+ years) experience in an analytics focused role with some experience working in a customer analytics discipline as well a SaaS organization
- Strong communication, collaboration, and problem-solving abilities to translate complex data frameworks into actionable insights
- Contribute to a data-informed culture - identify and work to resolve taxonomy discrepancies and bridge the thinking across distinct brand offerings to get a unified view of the customer and growth opportunities
- Bachelor’s or Graduate degree (business or mathematics a plus or equivalent work experience)
