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Principal Design Lead - Scale AI Solutioning

Microsoft

$139,900 - $304,200
Sep 30, 2025
Remote, US
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Microsoft is looking to shape the future of AI-powered experiences by building proven and inspiring AI transformation assets for its sellers and customers to deliver value at speed and scale. This role will lead organizational excellence and collaboration across multidisciplinary teams, champion inclusive and insight-led design, and represent the studio at all organizational levels.

Requirements

  • 4+ years of experience in visual design, UX/UI design, systems design, and research with a deep understanding of craft and quality.
  • 3+ years of experience as a design lead, including leading the end-to-end design of at least one product, application, or service from concept to launch
  • 2+ years of experience in storytelling and narrative design with an ability to pitch and land new approaches and ideas.
  • 2+ years of experience directing, leading,and delivering high quality, storytelling assets such as pitch decks, videos, brand and content strategy, and various communication assets.
  • Experience designing and developing AI and AI-powered user experiences
  • Experience with V0–V1 product development, including incubation and early-stage design
  • Experience defining and setting product and experience vision, including designing and delivering compelling live demos and experiential presentations

Responsibilities

  • You will lead and evolve the product design and UX research strategy across AI transformation assets while directing and architecting systems and frameworks that unify design, research, and storytelling across teams.
  • You will Influence product strategy through synthesis of user insights, business needs, and technical goals while partnering with engineering, program managers, and business leaders to deliver cohesive, customer-centric experiences.
  • You will lead collaboration with creative team members and cross discipline teammates to define products, features, stories, and experiences.
  • You will collaborate with leadership and your team to deliver product design results while also providing guidance to product designers and creating clarity for stakeholders.
  • You will guide communication with cross-disciplinary teams across all stages of design and development.
  • Oversee end-to-end product design from concept to delivery, ensuring emotional and functional resonance.
  • Drive prototyping initiatives and validate design hypotheses through iterative testing.

Other

  • Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design
  • OR Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 6+ years experience working in product or service design
  • OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems)
  • You will lead organizational excellence and collaboration across multidisciplinary teams, champion inclusive and insight-led design, and represent the studio at all organizational levels.
  • Experience leading and managing conversations to drive alignment and gain buy-in with customers, executives, and senior leadership