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TJX Companies is looking to achieve operational excellence through new feature and process development within their collaboration systems, specifically Microsoft 365, to provide extraordinary experiences to thousands of TJX associates, business partners, and application delivery teams.

Requirements

• Broad and advanced knowledge of the Microsoft 365 platform with subject matter expertise in administration of Microsoft Exchange Online, SharePoint Online, Purview, Defender and Microsoft Teams
• Strong Graph API and PowerShell experience automating administrative tasks and reporting
• Experience leading governance implementation projects in Microsoft 365
• Experience leading the delivery of Microsoft 365 solutions in a large global enterprise practicing Agile methodologies
• Experience leading the design and architecture of Microsoft 365 solutions, ensuring they meet business requirements and align with industry best practice
• History of creating and improving standard operating procedures and complex cross-functional work processes
• Strong team player with a focus on customer experience that provides technical leadership and mentorship to the IT team, fostering a culture of continuous improvement and innovation.

Responsibilities

• Lead projects to further secure the TJX Microsoft 365 Platform
• Identify improvements to TJX Microsoft 365 environment based on experience and industry expertise.
• Partner with other areas within IT to deliver overall improvements to TJX's operational processes and end-user experience.
• Author architectural and operational handbooks for documentation and transferring operations from Engineering to Operational teams.
• Provide guidance as needed to operational teams to support L3 incident management
• Identify methods to monitor and improve service stability through the reduction of incidents and service disruptions.
• Maintain expert knowledge in Microsoft 365 changes and industry news.

Other

• Bachelor's degree or equivalent experience
• Ability to work in a team environment
• Excellent communication and interpersonal skills
• Ability to adapt to changing priorities and deadlines
• TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law.