PayPal is looking to solve the problem of creating innovative and personalized commerce experiences through the use of Agentic AI, which can anticipate, negotiate, and execute commerce transactions on behalf of users.
Requirements
- Deep understanding of agentic AI, LLMs, and intelligent commerce systems.
- Proven track record of leading AI-driven digital transformation initiatives.
- Experience working with AI/ML models, personalization engines, and automation tools.
- Experience in conversational AI, voice commerce, and autonomous shopping systems.
- Background in fintech, blockchain, or programmatic commerce is a plus.
- Familiarity with regulatory and ethical considerations in AI-driven commerce.
- 11+ years of experience in e-commerce, AI, digital strategy, or related fields.
Responsibilities
- Define and implement the Agentic Commerce strategy, aligning with company goals.
- Identify and capitalize on emerging AI trends in automated shopping, voice commerce, and personalized digital assistants.
- Work closely with AI, data science, and engineering teams to build intelligent shopping agents that enhance user experiences.
- Oversee development of predictive, proactive, and personalized AI shopping assistants.
- Drive adoption of LLMs (Large Language Models), machine learning algorithms, and reinforcement learning for optimizing commerce transactions.
- Ensure data privacy, security, and ethical AI considerations are embedded in product development.
- Lead efforts to create hyper-personalized, AI-driven shopping experiences that anticipate and fulfill customer needs.
Other
- Strong leadership, cross-functional collaboration, and executive stakeholder management skills.
- 4-year degree in Computer Science, Engineering, or related field (not explicitly mentioned but implied)
- 0- travel required
- Commitment to diversity and inclusion
- Ability to work in a hybrid work model with 3 days in the office and 2 days at home
