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Wells Fargo is seeking a Principal Engineer focused on Site Reliability Engineering (SRE) to perform gap analysis of applications, implement or improve telemetry and alarming, and guide the SRE organization through Observability, Automation and Cloud Engineering transformation.

Requirements

• 7+ years of experience leading observability and monitoring tooling - Splunk, AppDynamics, Splunk Observability, Grafana, Open Telemetry
• 7+ years of experience in Infrastructure (Windows and Linux) support
• 5+ years of experience in proven success in toil reduction initiatives
• 5+ years of experience in cloud application management especially OpenShift Container Platform
• Strong understanding of the OSI (Open Systems Interconnection) model
• Ability to troubleshoot the network stack, operating system stack and middleware
• Ability to quickly script for new alarms and execute according to company approved alerting tools

Responsibilities

• Perform thorough gap analysis of applications and implement or improve telemetry and affective alarming.
• Guide the SRE organization through Observability, Automation and Cloud Engineering transformation.
• Ensure high availability and performance of production systems through proactive monitoring and incident response.
• Design and implement scalability, reliability, and observability strategies for cloud and on-premises environments.
• Define SLIs (Service Level Indicators), SLOs (Service Level Objectives), and Error Budgets to improve system reliability.
• Translate advanced technology experience, an in-depth knowledge of the organizations tactical and strategic business objectives, the enterprise technological environment, the organization structure, and strategic technological opportunities and requirements into technical engineering solutions.
• Lead the strategy and resolution of highly complex and unique challenges requiring in-depth evaluation across multiple areas or the enterprise, delivering solutions that are long-term, large-scale and require vision, creativity, innovation, advanced analytical and inductive thinking.

Other

• The ideal candidate must have strong communication skills and the ability to mentor, provide expert advice and upskill peer platform engineers.
• The Principal Engineer will be called to production outage calls and be expected to reduce the mean time to resolve by providing senior level troubleshooting skills.
• Ability to work additional hours as needed
• Position offers a hybrid work schedule
• This position is not eligible for Visa sponsorship