Microsoft's Business & Industry Copilots group is responsible for the Dynamics 365 suite of products, Power Apps, Power Automate, Dataverse, AI Builder, Microsoft Industry Solution, and more. The Business and Industry Copilot Foundations team develops the core platform that supports hundreds of services powering the Dynamics and Power Platform products. This encompasses systems throughout the entire engineering process, from development tools to hosting platforms, deployment, telemetry, operational systems, and more. The role is to lead the design and implementation of components across this core platform, leveraging AI to reimagine systems and processes, and to drive engineering opportunities to mitigate failures and improve products.
Requirements
- Bachelor's Degree in Computer Science or related technical field AND 8+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C-Sharp, Java, JavaScript, or Python
- 2+ years of hands-on experience with AI primitives including, but not limited to, RAG (retrieval-augmented generation), evals, or fine tuning
- Master's Degree in Computer Science or related technical field AND 12+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C-Sharp, Java, JavaScript, or Python
- Bachelor's Degree in Computer Science or related technical field AND 15+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C-Sharp, Java, JavaScript, or Python
Responsibilities
- Lead the design and implementation of components across the core platform that supports the Dynamics and Power Platform workload.
- Leverage AI to reimagine the systems and the processes across the engineering workflow from planning and development to deploying and operating them at global scale.
- Identify emerging trends or re-occurring escalation scenarios and drive engineering opportunities to mitigate and/or eliminate the category of failure.
- This can include a range of potential fixes; such as self-healing mechanisms, self-serve, transparency, automation, and/or increasing the capabilities for Azure support.
- Drive to product improvements by filing impactful bugs, design change requests, and fixes shipped to production, preventing customer impact.
Other
- Ability to meet Microsoft, customer and/or government security screening requirements are required for this role.
- This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
- 6+ years people management experience.
- Able to work well in challenging situations while exhibiting flexibility and the ability to tolerate and manage through ambiguity and uncertainty.
- Beyond technical and product focus; this role requires the ability to frame and communicate issues and recommendations clearly and concisely, show exceptional attention to detail, and demonstrate the ability to build broad relationships with the right influencers, leveraging those relationships to impact key business results.
- Embody our culture and values
