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Principal Infrastructure Architect - Enterprise & Mission Critical Systems

ServiceNow

Salary not specified
Sep 10, 2025
Orlando, FL, USA
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The company is seeking a Principal Infrastructure Architect to lead the design and implementation of scalable, secure, and high-performance infrastructure ecosystems, enabling seamless integration of full-stack solutions across hybrid environments and driving innovation in infrastructure design.

Requirements

  • Proven track record designing infrastructure deployments supporting mission-critical self-healing enterprise systems.
  • Expertise with cloud service providers (AWS, Azure, GCP) and their broad portfolios of capabilities and services
  • Demonstrated proficiency in designing and implementing microservices and serverless architecture solutions
  • Strong understanding of AI services from leading hyperscalers
  • Solid grasp of secure AI infrastructure principles and integration with ML and AIOps
  • Strong knowledge of storage, compute, database management, container orchestration, and networking
  • Experience with mission critical applications such as SAP

Responsibilities

  • Develop and maintain the infrastructure architecture roadmaps to support critical business applications and services
  • Define hosting architectures across cloud native and hybrid platforms, partner with engineering teams on the usage and adoption of these architectures.
  • Ensure architecture designs meet enterprise standards for zero-trust, resiliency, disaster recovery, and high availability.
  • Establish performance benchmarks and monitoring frameworks to guarantee optimal service delivery.
  • Embed security and compliance requirements (e.g., SOX, PCI DSS, GDPR, HIPAA, NIST) into infrastructure design.
  • Drive automation-first principles using Infrastructure-as-Code, CI/CD, and orchestration tools to accelerate delivery.
  • Implement observability platforms to monitor service health and proactively detect issues.

Other

  • 15+ years in infrastructure architecture, systems engineering, or related domains
  • Exceptional executive communication and stakeholder management skills.
  • Ability to balance long-term strategy with practical, tactical solutions.
  • Bachelor’s degree in Computer Science, Information Systems, Engineering, or equivalent (Master’s preferred).
  • Enterprise Architecture certification (TOGAF, Zachman, etc.).