Reimagining the future of online commerce by crafting seamless, delightful shopping experiences across Bing, Edge, Copilot, and emerging platforms, empowering millions of customers to discover, compare, and buy with confidence.
Requirements
- 8+ years designing digital product experiences, with a portfolio of e-commerce, retail, or shopping experiences with excellence in branding and visuals
- Demonstrated sense of interaction design attuned to the fundamentals of user experience, including accessibility and inclusive design
- Prototyping experience is super nice to have!
- Experience in consumer AI Design
- High craft/Visual Design skills needed
- Proven ability to deliver high-impact design work in fast-paced, ambiguous environments
- Experience designing in Figma
Responsibilities
- Lead the end-to-end design of new shopping features and experiences, from early concept through launch and iteration.
- Shape the product vision for shopping journeys—search, product discovery, checkout, and post-purchase—by leveraging customer insights, competitive analysis, and experimentation.
- Champion design excellence, ensuring every touchpoint is intuitive, inclusive, and visually compelling.
- Map and optimize complex shopping flows, addressing pain points in product search, personalization, and checkout.
- Develop creative solutions for multi-platform experiences (web, mobile, Edge, Copilot) and experiment with generative AI to personalize and streamline the customer journey.
- Leverage AI tools and methodologies to accelerate design workflows, generate insights, and prototype innovative and immersive shopping experiences.
- Help evolve our design system, working across teams to bring design coherence to our framework and create beautiful, inclusive, and accessible experiences that customers love.
Other
- 4 days / week in-office
- Travel 0-25%
- Master's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 6+ years experience working in product or service design OR Bachelor's Degree in Industrial Design, Product Design, Human Computer Interaction, User Experience, Interaction Design, or related field AND 8+ years experience working in product or service design OR equivalent experience (e.g., demonstrated experience working in product or service design or using design thinking to solve problems).
- Excellent communication and presentation / storytelling skills, with the ability to energize teams and advocate for your ideas
- Experience working cross-functionally with other Design teams, engineering, UX Research, PMs and other stakeholders
