Waystar is seeking to solve significant flaws in the healthcare market, particularly in Revenue Cycle Management, by building great products and making decisions that lead to highly usable software.
Requirements
- At least 4 years of software build experience and have led the end to end build of at least 2 large scale product initiatives (new products/major upgrades) and brought them to market
- An understanding of hospital & professional coding and billing workflows and the provider reimbursement process, obtained either through direct experience in a healthcare setting or an RCM focused HIT company
- Provided leadership on a team that designed, built, or used Revenue Cycle Management products
- Organizing market research including analyzing customer segments and industry trends
- Possess robust technical fundamentals, especially when it comes to building software
- Problem solving skills; able to analyze a problem and design creative solutions
- Attention to detail; extraordinary eye for usability and the customer experience
Responsibilities
- Analyzing various market trends, user behavior, product inputs, customer requirements, designing solution architectures and developing the business case for new product development
- Preparing software design plans including product requirements documents (PRD), use case documentation, jobs-to-be-done, and user interface wireframes (both independently and with assistance from our User Experience team)
- Working closely with internal and external resources to define system requirements that meet changing market needs and ensure customer satisfaction and product quality
- Assisting the VP of Product Management in coordinating with sales, marketing, development, and customer support to bring together divergent ideas and convince various stakeholders to rally behind a single product vision
- Working with the VP of Product Management to manage the product roadmap, including documenting product strategy, maintaining the feature backlog, prioritizing work and coordinating product launches
- Organizing market research including analyzing customer segments, reviewing industry research reports, and assessing strengths and weaknesses of competitors
- Studying healthcare industry standards and staying up to date on industry changes and compliance issues
Other
- College Degree required; Business or Computer Science degree preferred
- You know how to execute and like to roll up your sleeves to get things done
- You are comfortable in front of a whiteboard and can describe complex information in a concise but thorough fashion
- Great people skills; able to facilitate, negotiate and persuade stakeholders; ability to communicate progress, challenges and celebrate accomplishments
- Flexible and agile; able to rapidly adapt to changing situations and inputs
