Super Micro Computer is looking to deliver Data Center Infrastructure Management solutions to guide products teams and customers
Requirements
- Strong programming skills and RESTful APIs
- Deep understanding of data center operations including power distribution, cooling systems, rack management, and environmental monitoring protocols
- Experience with time-series databases, real-time data processing, and building monitoring dashboards for critical infrastructure
- Solution Architecting, Product Management, Software Development experience on DCIM management systems
- Experience working in customer-facing technical roles on software products
- Strong understanding of consumer environments and troubleshooting methodologies
- Strong understanding of Liquid Cooled AI GPU environment
Responsibilities
- Architect and develop comprehensive use cases for rack management, power, and cooling within software products
- Lead and influence software design decisions to optimize datacenter space, power, and cooling efficiency
- Analyze customer environments and requirements to create effective architectural designs and identify gaps
- Manage and drive technical solutions that address customer needs and align with business objectives
- Develop reference materials such as user documentation, troubleshooting guides, scripts, and runbooks
- Improve internal processes to increase efficiency for customers and internal product teams
- Apply strong project management, technical expertise, and communication skills to ensure collaboration across all stakeholders
Other
- Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field
- At least 15 years of experience in Solution Architecting, Product Management, software development experience on DCIM management systems
- Build strong credibility and maintain positive relationships with customers to ensure successful adoption of Supermicro solutions
- Collaborate with cross-functional teams—including product, production, sales, and field technical teams—to ensure seamless execution and alignment
- Serve as a customer advocate, driving product and process improvements based on feedback
