Twilio is looking to solve the problem of crafting delightful customer experiences and owning the end-to-end product vision, strategy, and roadmap for the high volume, analytics-driven Programmable Voice space. This involves working closely with various teams to understand customer needs and build scalable solutions.
Requirements
- You have experience using, building or managing high volume analytics tools, software or platforms.
- Experience writing requirements for a software feature or solution for internal or external customers.
- Demonstrated experience working with big data sets and using tools such as writing SQL queries, sheets, or similar.
- Strong technical, analytical, and UI/UX design understanding and will roll up sleeves to get the job done.
- You have experience writing code - for fun, college, or work - and you enjoy working on hard technical problems.
- Fluency in conversational AI space, with a focus on voice interactions.
- Experience in understanding distributed systems (cloud-scale) architectures.
Responsibilities
- Help developers build the future of conversational voice AI interactions by providing critical observability tooling
- Provide choose-your-own-adventure interfaces (REST API, streaming data, UI) for consumption of call metadata
Other
- You have 5+ years experience as a Product Manager for a modern technology company.
- Ability to speak and write in English fluently.
- Track record of driving impact in a cross-functional, fast-paced, and highly collaborative environment.
- You know how to influence people to get things done across any job function. People enjoy working with you.
- You have excellent communication skills across all mediums (visual, written, verbal) that inspire teams and bolster your decisions with focus and clarity.
