Blackbaud is looking to launch and scale new agentic Artificial Intelligence (AI) solutions to support organizations driving social impact.
Requirements
- 8+ years’ experience in Product Management, ideally with exposure to AI, automation, or SaaS platforms.
- Proven success in leading 0-to-1 product launches and scaling early-stage products.
- Experience managing the maturation of platforms that support machine learning or automation at scale.
- Ability to run multiple initiatives and interact with all levels of an organization.
- Data-driven decision-making and financial acumen.
- Experience with agile development practices, methodologies, and tools.
- Familiarity with data management and analytics tools.
Responsibilities
- Drive the development and launch of Blackbaud agentic AI products from concept to market readiness.
- Develop and own the product roadmap, balancing customer needs with business objectives.
- Engage deeply with customers to understand their needs, pain points, and desired outcomes. Translate insights into product features and enhancements that deliver measurable value.
- Partner with engineering, design, program management, and other stakeholders to execute product strategy and deliver high-impact solutions.
- Work closely with GTM and Sales teams to ensure product positioning, messaging, and readiness align with customer needs and business goals.
- Own multiple product initiatives, guiding teams from ideation through validation, delivery, and delight. Prioritize product backlogs and ensure timely, high-quality releases.
- Track product metrics, analyze customer outcomes, and iterate on features and processes to drive step-function improvements in satisfaction and adoption.
Other
- Strong communication, and stakeholder management skills.
- Build rapport with internal and external stakeholders, inspiring teams with a can-do attitude in a fast-moving environment.
- Passion for social impact and empowering mission-driven organizations.
- Remote-first company which embraces a flexible remote work culture.
- All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, physical or mental disability, age, or veteran status or any other basis protected by federal, state, or local law.
