Axon is looking to solve the problem of transforming public safety through real-time solutions, with the goal of cutting gun-related deaths between police and the public by 50% in 10 years.
Requirements
- 10+ years of product management experience in B2B SaaS, ideally with strong exposure to public safety, critical operations, or other high-stakes, real-time customer environments
- Proven ownership of end-to-end, customer-facing experiences, especially those involving complex, multi-step workflows and high information density
- Experience designing and delivering UX-rich applications with significant operational complexity
- Hands-on backlog management expertise, including authoring clear requirements, grooming with cross-functional teams, planning sprints, and maintaining roadmap discipline
- Process improvement mindset, able to identify execution bottlenecks, diagnose root causes, and implement proven strategies to improve product delivery velocity and quality
- Comfort operating in ambiguity, prioritizing ruthlessly, and making principled trade-offs that balance customer needs, technical feasibility, and business impact
- Strong communication skills, with a track record of presenting and influencing at senior levels, internally and externally
Responsibilities
- Own the end-to-end product experience for the Real-Time Crime Center (RTCC) within the Fusus platform
- Define and drive the product vision and roadmap for the RTCC experience
- Engage directly with customers, field teams, and public safety stakeholders to understand operational contexts
- Manage the full lifecycle of RTCC features, from early discovery and requirements definition, through design and development, to deployment and continuous improvement
- Collaborate cross-functionally with engineering, product design, data science, customer success, and sales
- Create scalable onboarding and training approaches that empower customers to adopt and fully utilize RTCC capabilities
- Monitor platform usage, customer feedback, and operational performance to identify experience gaps and opportunities for innovation
Other
- Reports to: Senior Director of Product, Real-Time Operations
- Direct Reports: 0
- Work Location: Seattle, WA office with a hybrid schedule
- Travel requirements: not specified
- Degree requirements: not specified
- Clearance requirements: not specified
